To maintain peak performance and prolong the lifespan of their Ecodan Heat Pump, a household in Galway scheduled their first annual maintenance check with Mitsubishi Electric’s Ecodan After Sales Team in November 2024. This proactive approach not only ensured the system operated efficiently but also provided peace of mind, upheld warranty conditions and prevented potential future issues.
Location: Galway, Ireland
Motivation: Transition to a cleaner, more energy-efficient home heating system to reduce heating costs and enjoy a comfortable, steady level of warmth throughout the home.
Previous System: Traditional dual heating system of oil and fire.
What motivated you to install or upgrade your heating system to a heat pump?
We wanted an energy efficient & cleaner method of heating our home.
Before switching to the Ecodan Heat Pump, the homeowner faced:
Did you have any specific concerns or goals in mind?
A reduction in heat costs, whilst enjoying a comfortable steady maintainable level of heat throughout our home.
Although the heat pump solved these issues, the homeowner wanted reassurance that the system was configured correctly and operating optimally.
As part of Mitsubishi Electric’s annual Service and Maintenance Package, one of our experienced service engineers conducted a comprehensive 30-point check to optimise the Ecodan Heat Pump’s performance. Key features included:
Additionally, the engineer answered the homeowner’s questions, explained the system in detail and provided recommendations for future improvements. The homeowner's also opted to have a Wi-Fi module added to their system for enhanced control.
Comfort Improvements
Cost and Energy Savings
System Longevity and Warranty Compliance
Customer Experience
The constant steady heat throughout our home is fantastic and is night & day compared to past heating systems. The service was very timely, straight forward, very informative. We've a better understanding of the system, and we know its been configured correctly. We feel confident in Mitsubishi Electric servicing their own products. We are very satisfied with the heat pump and the service, felt we learned a lot, and gained a lot of knowledge.
Mitsubishi Electric’s annual 30-point Ecodan maintenance service proved to be a worthwhile investment for this Galway household. By keeping their system in top condition, they’ve achieved improved home comfort, significant cost savings and long-term peace of mind.
The homeowner plans to continue regular maintenance with Mitsubishi Electric and has expressed interest in exploring additional energy efficiency solutions, such as residential ventilation systems.
For Ecodan Heat Pump owners, regular maintenance is essential to maximise system efficiency, comfort and savings. Contact Mitsubishi Electric today to schedule your 30-point check and experience the benefits for yourself.
Mitsubishi Electric is a world-leading supplier of energy efficient equipment that will cool, heat, ventilate and control buildings.
We supply not only the equipment but continued support throughout the lifecycle of all products whether that is in commercial and industrial properties or homes.
Mitsubishi Electric has a vast product range that includes VRF air conditioning and chillers. Our Product Catalogue has our complete range of current products, including technical specification, so for more information please download this.
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Or if you would like a simple overview of our product range and suitable applications, please download our Product Application infographic.
Mitsubishi Electric can offer solutions that deliver the quality and excellence you would expect from a world-leading supplier. We also offer services and support at every step of the way whether it be pre-sales design and specification, installation and maintenance support, right through to recycling.
For commercial service and maintenance support please see use the enquiry form to contact our MELSmart Technical Services team. For domestic heating service and maintenance, please download our brochure below.
