Five-Star Solution for the Five-Star Europe Hotel & Resort

The Challenge

In their commitment to elevate guest wellbeing, The Europe Hotel & Resort launched a multi-million-euro redevelopment, placing a strong focus on energy-efficient climate control. Brian Scully Services, the resort’s long-term mechanical partner, and Mitsubishi Electric were tasked with solving a highly complex brief.

The physical constraints of a legacy building posed immediate challenges. Multiple structural additions over the years had created irregular spaces with limited ceiling voids and tight service routes. The team had to navigate these limitations while delivering whisper-quiet air conditioning systems that would be invisible to the guest eye, all without disrupting ongoing hotel operations.

The Solution

The solution revolved around the deployment of Mitsubishi Electric’s next-generation Hybrid VRF system. The Europe Hotel & Resort project was the first application of the Mitsubishi Electric's 50Kw (21Hp) heat recovery (R2) outdoor unit utilising R32 refrigerant. The R32 Refrigerant having a low Global Warming Potential (680 GWP), has provided a 42% reduction in environmental impact compared to its predeceasing R410A VRF system.

In addition to this, Mitsubishi Electric’s City Multi outdoor units were used in conjunction with water-based HVRF technology in the bedroom areas. The Hybrid VRF system uses both refrigerant and water circuits. Crucially, refrigerant is removed from occupied spaces and replaced with water between the hybrid branch controller (HBC) and the indoor units. This innovation eliminates the need for costly refrigerant leak detection in guest rooms, significantly reducing compliance and installation burdens. Mitsubishi Electric was the first manufacturer to enable the application of R32 refrigerant to heat recovery multi-systems without the requirement of leak detection in a hotel application.

A main feature of HVRF is the ability to simultaneously heat and cool different spaces. This application sees independently controlled heating in one bedroom area and the ability to provide cooling, fan or off operations in a connected lounge area. In the suites with two separate living areas, the guests have complete control over all occupied areas. This provides significant efficiency values and energy savings with both heating and cooling heat recovery available. Furthermore, rooms featured intuitive wall-mounted interfaces and smart TV integration that allowed users to manage temperature and fan settings.

Maintenance efficiency was also built in. The AE-200A central controller allowed remote diagnostics, with individual room settings viewable on tablets by the hotel’s mobile maintenance team. Technicians could track real-time system performance via the hotel’s LAN, without requiring external servers or license-based platforms. Power management software is being applied during the current expansion phase and applied retrospectively to previous phases to allow automated optimised operation and data recording, and energy management.

The Conclusion

The Europe Hotel & Resort project exemplifies what’s possible when cutting-edge engineering meets five-star hospitality. Working within the constraints of the original structure, the collaboration between Brian Scully Services and Mitsubishi Electric delivered a climate control system that is both invisible and intelligent. It offers a rare combination of energy efficiency, user-friendly controls and architectural sensitivity, setting a new standard for luxury hotels navigating the path toward sustainable operation.

This project not only exceeded expectations in performance and aesthetics but also laid the groundwork for future innovation. With its robust infrastructure and intelligent platform, The Europe Hotel & Resort is now equipped to adapt to evolving environmental standards and guest expectations for years to come.